Frequently Asked Questions
Are S.A.E Fragrance Long-Lasting?
Yes! S.A.E. scents don't just make a statement upon application, but stay with you, evolving and adapting to your skin's unique chemistry. Our fragrances are crafted with precision, ensuring that each note unfolds gradually, revealing its complexity over time.
Whether you're navigating a busy day at the office or stepping into a glamorous evening affair, our fragrances stand the test of time, leaving an enduring impression that lasts!
How Long Will Shipping Take?
Orders ship within 1-3 business days and will usually reach you within 2-5 business days. We ship Monday through Friday, excluding weekends and holidays!
You will receive a confirmation email with the tracking link once your order ships.
Note: Please allow up to 2 business days for orders to process!
What Payment Methods Are Accepted?
We currently accept the following payment methods: Visa, Mastercard, Discover, American Express, Shop Pay, Paypal, Google Pay, and Meta Pay
What Is Your Return Policy?
Unlike most Fragrance companies we are proud to offer a Satisfaction Guarantee and will accept all returns for STORE CREDIT and/or exchange on orders placed in the continental United States until you find a fragrance from our collection that is to your liking.
The following criteria must be met to qualify for an exchange:
- ITEMS MUST BE SENT BACK WITHIN 14 DAYS OF THE DELIVERY DATE STATED BY USPS/UPS TRACKING NUMBER FOR MONEY-BACK RETURNS.
- YOU WILL BE RESPONSIBLE FOR SHIPPING COSTS TO RETURN YOUR ITEM(S).
- FRAGRANCE(S) MUST CONTAIN AT LEAST 95% OR MORE OF THE ORIGINAL LIQUID AND BE IN ORIGINAL PACKAGING (BOX INTACT)
We are unable to offer returns/exchanges on orders placed outside of the United States at this time due to international shipping regulations!
To place a return, please fill this out:
https://saefragrance.com/apps/parcelpanel-returns
Can I Contact S.A.E. If I Have Any Issues?
Of course! Click the link below if you would like to contact us for any reason: