Simply browse our collections, select your desired fragrance, and add it to your cart. Follow the secure checkout process to provide your shipping and payment details. You will receive an email confirmation once your order is placed.

Immediately after placing an order, you will receive a confirmation email containing your order number and summary. If you don't see it in your inbox, please check your spam folder or contact us for assistance.

We aim to process orders quickly. If you need to change your address, please contact us within 1 hour of placing your order. Once the order has been dispatched, we are unable to redirect the shipment.

For security reasons, billing addresses cannot be changed once an order is submitted. However, if the payment was successful, the order will be processed as usual regardless of the billing address.

Yes, S.A.E Fragrance offers worldwide shipping. We believe in making our signature scents accessible to everyone, no matter where they are located.

Orders are typically processed and dispatched within 1–3 business days. You will receive a tracking number via email as soon as your package is on its way.

Standard delivery usually takes 3–7 business days for domestic orders and 7–14 business days for international shipments, depending on the destination and customs processing.

We offer a flexible return policy for unopened and unused products within 14 days of delivery. Due to the nature of fragrances, we cannot accept returns for bottles that have been sprayed or tampered with.

Our fragrances come in standard sizes designed for longevity. If you are trying a scent for the first time, we recommend our travel-sized options or discovery sets to find your perfect match.

Sustainability is at the core of our philosophy. You can find detailed information about our low-waste packaging and conscious ingredient sourcing on our Our Philosophy page.

Yes, we offer digital gift cards that are perfect for those who want to let their loved ones choose their own signature scent. These are delivered via email and contain instructions for redemption at checkout.